Business Headset Phones
business headset phones
Top 10 Pabx Phone System Features for Business
Telaustralias ten most popular PABX Phone System features
1. Its definitely Voicemail
With out a doubt the most popular feature ordered on our phone systems is Voicemail. Saving time and money over handwritten messages and allows you to use your business resources more effectively. No more incorrect spelling or missed phone numbers . ?Used the same as on your mobile phone the PABX Phone System Voice mail allows your callers to tell you exactly what they ant you to hear. Just like your mobile phone voicemail, phone system voicemail allows callers to tell you exactly what they want. Most PABX phone systems allow you to allocate who can and who cant use voice mail …its your choice. Alcatel PABX phone systems have voice mail included on all their systems while with some other brands it is available at additional cost. http://www.telaustralia.com.au/phone_systems/alcatel_pabx_phone_systems
2. Hands Free Digital Handsets are also very popular
Hands free Speaker [hones are becoming a must have with most business phone Systems. Allowing you to continue to work while waiting on hold, dial numbers without picking up the phone, share a call as a conference call with others in your office or allowing you to continue to use a PC while in a conversation while speaking to your caller. All PABX {Phone system manufacturers have models available that have speaker phone functionality. If handsfree speaker phones are on your list make sure you specify them when arranging a quote. Some suppliers will quote you on the cheapest handsets available an then charge you to upgrade later.
3. Music or Messages on Hold
With Music on Hold or Messages on Hold (MOH) you provide you customer wit a greeting or message while they are waiting in a call queue or the call has been transferred and is waiting ton be picked up. The use of day and night time greetings allows your business to have different messages for different times of the day depending on whether you are open or not and assist in making sure you don’t ever miss a call. Similarly during peak periods if the call hasn’t been answered the system will answer the call for you and greet the caller with your own message. Depending on your PABX Phone system and the type of phone lines you have (ISDN is more effective) some systems are capable on answering and holding more than 1 call at a time.?Telaustralia will arrange to have your phone system programmed to your needs. Be sure to clearly specify what you want on your PABX Phone System Scope document. As with Voice mail some PBX Phone systems include MOH as a standard inclusion.
4. The ability to transfer calls – sounds simple right?
Sounds simple enough but if you don’t have the right type of lines paired with a PBX Phone system to meet you needs this function may not meet your requirements.. Ideally ISDN 2 or ISDN 10/20/30 with a DID Direct Indial Number range will make this function more capable during peak periods. Each Phone System Manufacturer has their own method of dealing with call transfer so its important that you check that this simple but important function is managed efficiently.
5. The greeting message – your customers introduction to your business
This feature is often one of the hardest or a business to get right with their PBX Phone System. Many business take the short cut and record this message them selves instead of getting a professional recording ….. and a large percentage don’t really nail it. Day and night time greeting messages ensure your business will not miss any important calls. If your calls are not answered within a defined number of rings the greeting message will come on “thanks for calling , your call is important and we will with your shortly” etc. Depending on your PABX Phone system and the type of phone lines you have (ISDN is more effective) some systems are capable on answering and holding more than 1 call at a time.?
6. Auto Attendant - Need to manage a lot of calls?
Auto Attendant allows you to direct your calls to the right place without the intervention of a receptionist. Eg press 1 for sales, 2 for accounts and 3 for customer service. This can allow you to save money on reception costs and all allows you to reduce the wait time for your customers by sending them directly to he area they want to go to but beware. Many callers do not like dealing with companies with this feature so it is very important to get the set up right.
7. Speed dialling on your handsets
Speed dialing comes in 2 forms ..basic dialing from your handset and computer based CTI software allowing you to dial numbers from your desk top phone book. Most PABX Phone System manufacturers have handsets that allow add on that can handle up to 100 direct speed dials. Most standard handsets come with between 6 and 24 buttons that can be used for speed dial. Most of our customer get handsets with between 6 & 10 speed dials on the business PABX phone system digital handsets. Check out the range of LG, Alcatel and Samsung PABX handsets at http://www.telaustralia.com.au/phone_systems
8. Headset compatibility
More and more our customers are requesting wireless and corded headsets. Wireless headsets are usually Bluetooth or Dect. Dect giving grater range and mobility while blue tooth is compatible with a grater range of products including mobile phones and the PABX phone system Several brands (plantronic) allow multiple pairing allowing you to switch between calls from PABX Phone System and Mobile Phones
9. Conference calls
Conference calling also comes in 2 levels . 1 is using a speaker phone suitable for a normal size office while the higher and and more expensive option uses directional microphones and even directional video. If you will be conference calling from a larger conference room be sure to advise you supplier of this when getting a quote so that they can quote you on exactly what you need.
10. Phone System Software
A broad range of supporting software is now available to use in support of the PABX phone system. Call accounting software allowing hotels to charge guests for calls, CTI software allowing for integration of phone books, call management software for inbound and outbound call centers provides for call quality monitoring, call recording and detailed statistical analysis. Ensure you advise your supplier of your exact needs when scoping the PABX Phone system you need.
Tony Dunphy is Managing Director of Australia Business Phone Company Telaustralia
www.telaustralia.com.au
About the Author
Managing Director of Telaustralia an Australian Business Phone Company
How do I start my own customer service business from home?
I have all of the makings for a customer service business or job from home. I have the noise canceling headset, high speed internet, fax machine, dedicated phone line(s) and scanner(s). I do not want o get hired by scam companies if I am unsuccessful in starting my own company. Can somebody please help?
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Plantronics CS70N Wireless Headset $189.99 The CS70N gives you the best of both worlds in one professional wireless earset, premium audio performance and sleek, comfortable styling. Featuring a top-of-the-line, Noise-Canceling microphone for clear speech even in environments with distracting background noise, the CS70N is perfect for a wide variety of users and business environments. A stylized, lightweight behind-the-ear design is not onl... |
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Delta Force Xtreme X2: Land & Air Action Pack $1.95 Lightweight and Comfortable Design Multiple Wearing Styles - Over the Ear, Over the Head or Behind the Neck Style Mute One-Button Answer Sound Level Protection Handset lifter included (TL7000) Compatible with AT&T SL81108, SL82118, SL81208, SL82218, SL82318, SL82418, SL82458, SL82518, SL82558, SL82618, SL82658, SL81378, SL82378,TL92278, TL92378, TL92328... |
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Operator. - 48H x 32W - Peel and Stick Wall Decal by Wallmonkeys $77.99 WallMonkeys wall graphics are printed on the highest quality re-positionable, self-adhesive fabric paper. Each order is printed in-house and on-demand. WallMonkeys uses premium materials & state-of-the-art production technologies. Our white fabric material is superior to vinyl decals. You can literally see and feel the difference. Our wall graphics apply in minutes and won't damage your paint or l... |
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Friendly Support Service. - 18H x 12W - Peel and Stick Wall Decal by Wallmonkeys $44.99 WallMonkeys wall graphics are printed on the highest quality re-positionable, self-adhesive fabric paper. Each order is printed in-house and on-demand. WallMonkeys uses premium materials & state-of-the-art production technologies. Our white fabric material is superior to vinyl decals. You can literally see and feel the difference. Our wall graphics apply in minutes and won't damage your paint or l... |
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Attractive Business Man with Phone Headset - 36W x 24H - Peel and Stick Wall Decal by Wallmonkeys $51.99 WallMonkeys wall graphics are printed on the highest quality re-positionable, self-adhesive fabric paper. Each order is printed in-house and on-demand. WallMonkeys uses premium materials & state-of-the-art production technologies. Our white fabric material is superior to vinyl decals. You can literally see and feel the difference. Our wall graphics apply in minutes and won't damage your paint or l... |
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Logitech Laptop Headset H555 Portable Audio For Notebooks (981-000261) $59.99 The Logitech Laptop Headset H555. Pure digital sound, to go. The lightweight USB headset folds flat and delivers crystal clear digital sound. Overview: This flat-folding USB headset gives you pure digital sound for your Internet calls, music, movies, and games while you're on the go.The lightweight, easy-to-carry headset folds flat and packs away easily in the included case. The super wideband au... |
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Durable Protective Neoprene Glove Sleeve Cover Carrying Case for Amazon Kindle 3 Wifi 3G 6 inch LCD Display Screen $24.99 This stylish carrying case has been manufactured to fit the Amazon Kindle 3G Wifi. Made from a durable high quality neoprene material to protect your device from unnecessary bumps, dents, and scratches. The soft interior padding compliments mold of the Kindle with a soft smooth texture. Designed with an exterior pocket for storage of small accessories such as chargers, usb data cable, and memory c... |
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Durable Protective Neoprene Glove Sleeve Cover Carrying Case for Amazon Kindle 3 Wifi 3G 6 inch LCD Display Screen + Clear Screen Protector for Amazon Kindle Wifi Wireless Device 6 inch LCD Display Screen $29.99 This stylish carrying case has been manufactured to fit the Amazon Kindle 3G Wifi. Made from a durable high quality neoprene material to protect your device from unnecessary bumps, dents, and scratches. The soft interior padding compliments mold of the Kindle with a soft smooth texture. Designed with an exterior pocket for storage of small accessories such as chargers, usb data cable, and memory c... |
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AT&T 945 4-Line Speakerphone with Intercom $95.94 Amazon.com Product Description A four-line corded phone with multi-user expandability to 16 stations, the 945 is a great choice for small businesses and busy households alike. A built-in speakerphone and headset compatibility allow you to communicate while engaging in other tasks, and two data ports allow you to take advantage of peripherals such as a modem or fax machine. A 32-number speed dial ... |
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Livescribe 2GB Pulse Smartpen (APA-00002) $159.99 Sleek ergonomic design with anodized aluminum housing, high speed infrared camera, 300 mAH rechargeable lithium ion battery, smartpen microphone, 3-D recording headset, and USB mobile charging cradle.... |
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Plantronics Hands-Free Headset For Headset-Ready Cordless Phones M175C $34.07 Plantronics Hands-Free Headset For Headset-Ready Cordless Phones M175C |
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M220C Headset for Cordless Phones $11.99 Combines an innovative design with a noise-canceling microphone resulting in a stable great-sounding headset. The noise-canceling microphone provides call clarity in most en |
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Business Headset $32.99 Comfortable and lightweight the HP Business Digital Headset provides a headset that is perfect for call centers telephone-intensive jobs or casual use while working at your |
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BH870 Wireless Mono Bluetooth Headset $116.99 BH870 Wireless Mono Bluetooth Headset provides a single UC certified business headset for both PC’s and mobile phones – perfect for professionals on the move. |
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Jabra / GN Netcom Cord 2.5 to RJ9 2.5mm Cord Business Phones $30.95 "Jabra 2.5MM TO RJ-9 Audio Cord, Product # 8800-00-75 The GN Netcom 8800-00-75 2.5mm cord for business phones is a RJ-9 modular to sub-mini phone (2.5mm - male) adapter. The cord can be used with Panasonic KX-T7630, KX-T7633, KX-T7635, and 8763-289. It can also be used with Polycom SoundPoint IP 330 and 320 phones. The cable is 3.28 ft long. 8800-00-75 Features: 2.5mm Cord for Business Phones, RJ-9 Modular to Sub-Mini Phone Adapter, 3.28 ft Cable Length, Can be Used w/ Panasonic KX-T7630, KX-T7633, KX-T7635, & 8763-289, Can Also be Used w/ Polycom SoundPoint IP 330 & 320 Phones, Works w/ Jabra Headset Models Panasonic 8763-289 POLYCOM 320 POLYCOM 330 BIZ 1900 BIZ 2400 BIZ 2410 BIZ 2415 BIZ 2415 BIZ 2410 BIZ 2415 BIZ 2420 BIZ 2425 BIZ 2470 BIZ 2475 BIZ 620 GN 1900 GN 2000 GN 2010 GN 2015 GN 2020 GN 2025 GN 2110 GN 2115 GN 2117 GN 2119 GN 2120 GN 2124 GN 2125" |
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Motorola H730 Bluetooth Headset $59.99 Converse with ease using this Bluetooth headset that features dual microphones to minimize background noise and connects to 2 phones at once so you can take both personal and business calls. |
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Bluetooth Headset Connect 2 Phones W/ V2.0 + Edr $13.99 BLUETOOTH HEADSET CONNECT 2 PHONES W/ V2.0 + EDR |
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Hands Free Wired Headset Turbo Mini Boom Fits Most Phones $3.99 HANDS FREE WIRED HEADSET TURBO MINI BOOM FITS MOST PHONES |
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Wireless Office Headset System With Lifter For Corded Phones $255.99 PLANTRONICS CS55/HL 10 BUNDLE WIRELESS OFFICE HEADSET SYSTEM (WITH HANDSET LIFTER) |
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Uniden KX-TCA60 for Uniden Phones Over the Head - Headset $17.95 "KX-TCA60 for Uniden Phones Brand New Includes 90 Day Warranty, The KX-TCA60 for Uniden Phones is the headset possessing a standard 2.5 mm jack. This device allows you to talk hands-free while you work. Its boom-style microphone adjusts easily to fit multiple users. The KX-TCA60 is reversible, lightweight, and comfortable. The 4-foot cord, with handy lapel clip, lets you move around your desk with ease. KX-TCA60 for Uniden Phones Features: Over the Head Headset, Easy Hands-Free Conversation, Wear on Either Ear, Noise-Canceling Microphone (Reduces Background Noise), Adjustable Boom Works For Either Ear, Stable Adjustable Headband, 4ft. Cord, Standard 2.5mm Headset Plug Works w/ Most Phones" |
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AT&T TL7000 Headset Lifter $79.95 "AT&T TL7000, The AT&T TL7000 handset lifter for the DECT 6.0 digital cordless headset works with multi-line business systems. The lifter arm height and ring sensor are adjustable. TL7000 is compatible with AT&T TL7610 and TL7650 phones. TL7000 Features: Headset Lifter, Lifts Handset & Returns It to Cradle, Lifter Arm Height Adjustment, Ring Sensor Adjustment, Quick & Quiet Operation, Alert On/Off, No Desktop Footprint, Compatible w/ Multi-Line Business Systems" |
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Smart Buy Business Headset $16.99 Comfortable and lightweight the HP Business Digital Headset provides a headset that is perfect for call centers telephone-intensive jobs or casual use while working at your |
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EasyFit Over-Ear Headset for Mobile Phones (Black) $5.29 Looking for an over-the-ear style headset that works as great as it looks? Logitech's headset has it all: comfortable soft gel material crystal clear sound and an over-ear d |
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OEM JABRA� EarWave� Boom Headsets for Nokia Phones $14.99 The JABRA� EarWave� corded headsets for Nokia cell phones combine all the features you want in a cell phone headset � at a great value! Their lightweight low-profile design and secure, in-the-ear fit delivers superior comfort and style. A high-sensitivity speaker and JABRA MiniGels� enhance reception for outstanding sound quality. The MiniGels pivot for use in either ear. Buy this quality handsfree earpiece today and we'll ship it to your home or business for FREE! Remember - Wireless Emporium GUARANTEES your satisfaction on all of our hands-free accessories.. ORDER NOW! |
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Jabra Bluetooth Wireless Headset for Bluetooth-Enabled Cell Phones - Black $29.99 Make and receive mobile calls wirelessly with this hands-free Bluetooth headset that is compatible with most Bluetooth-enabled cell phones. Wear the headset over your ear with a comfortable ear hook or in your ear with the Eargel design. |
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Business People on Phones by Cell Phone Communication Tower $19.99 Business People on Phones by Cell Phone Communication Tower - Premium Poster |
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8800 sirocco 64MB cell phones unlocked 8800 sirocco gold mobile phones russian language +Bluetooth headset + Desktop Charger $150.98 8800 sirocco 64MB cell phones unlocked 8800 sirocco gold mobile phones russian language +Bluetooth headset + Desktop Charger |
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Rocketfish Stereo Headset Adapter for Most Cell Phones - Black $9.99 Listen to your favorite tunes from or connect a stereo headset to your cell phone for hands-free calling using this 3.5mm-to-2.5mm stereo headset adapter. |
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Qk550Aa - Hp Qk550Aa Business Headset - Stereo - Wired - Over-The-Head - Binaural - Semi-Open - Noise Cancelling Microphone $35.92 comfortable And Lightweight, The HP Business Digital Headset Provides a Headset That is Perfect For Call Centers, Telephone-intensive Jobs, or Casual Use While Working at Your Desk. The Over-the-head Flexible Design Includes Light Padding, Full Size Leather Ear Phones And a Mounted Microphone Boom. [3587316] UPC: 886111098149 UNSPC: 43191609 9.5L x 8.5W x 3H 1 LB |
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Headsets for Cisco IP Phones $99.99 For the Cisco IP phones that use a power cube 7940 7960 7970. With Plantronics H101 Encore Headset you get freedom of movement to multitask while talking on the phone. |
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AT&T TL7610 Digital Cordless Headset $129.95 “AT&T TL7610 Marathon Headset Brand New Includes One Year Warranty, The AT&T TL7610 cordless headset with DECT 6.0 technology features superior range, durability and security. Compatible with multi-line business systems the TL7610 digital signal processing technology enhances sound quality using SRS licensed technology . This headset is compatible with most corded and cordless phones, not just AT&T models. When paired with a phone you can answer incoming calls via the headset. Once your corded or cordless phone rings you simply lift the handset off the hook and then start talking on your headset. The headset is lightweight and can be worn in multiple styles. TL7610 works with corded or cordless 1 and 2 line phones and provides the user with up to 12 hours of talk time. TL7610 Features: Unsurpassed Range Up To 500′, Wirelessly Pair to Any 2008 AT& T DECT 6.0 CL & TL Series Cordless Products, New DECT 6.0 Technology – Interference Free Communication – Increased Clarity / Enhanced Security – Wider Range / Network Friendly, 1.9GHz Wireless Headset – Dedicated for Cordless Phones by the FCC – 30 Battery Life Increase Over 5.8GHz, Multiple Wearing Styles Over the Ear / Over the Head / Behind the Neck, Multiple Connection Options Handset Port / Parallel PSTN, Digital Signal Processing Technology Enhances Sound Quality Using SRS Licensed Technology, Sound Level Protection, Dual Color Lighted In-Use Indicator, Mute, Conference Capability Up To 2 Headsets, One-Button Answer, Auto Off, Adjustable Volume, Up to 12 Hours Talk Time, Lightweight Comfortable Design, Works w/ MOST Corded & Cordless 1-Line & 2-Line Phones, Works w/ Multi-Line Business Systems, Electronic Hook Switch (EHS) Capable Compatible with AT&T models CL80100 CL80101 CL80109 CL80111 CL81101 CL81109 CL81201 CL81209 CL81211 CL81219 CL81219 CL81301 CL81309 CL82101 CL82109 CL82201 CL82209 CL82″ |
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Plantronics M220C Cordless Phones Earset $16.99 Headset-ready cordless phones Noise-canceling microphone Flexible earloop Recommended by NEC for their cordless phones The Plantronics M220C Headset for Cordless Phones combines an innovative design with a noise-canceling microphone, resulting in a stable, great-sounding headset. The noise-canceling microphone provides call clarity in most environments. The M220C is compatible with most headset-ready cordless phones, and the microphone volume switch lets you optimize the headset to your phone. Boom Earset Gray M220C M220C Cordless Phones Earset Monaural Mono Over-the-ear Plantronics Plantronics, Inc Sub-mini phone Volume Wired www.plantronics.com |
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Plantronics M114 Plantronics Headset M114 for Mobile & Cordless Phones $29.95 “Plantronics M114 Brand New Includes One Year Warranty, Product # 35660-01 The Plantronics M114 is a cordless phone, over the head headset. You’ll enjoy clear, noise-free conversations while multi-tasking. The convenience of one-touch inline volume and mute controls, plus a microphone adjust switch, optimizes sound, so you and your callers will hear conversations clearly, without background noise. Working at home or managing a household can be more productive as it’s comfortable enough to wear all day. M114 works with cordless home and mobile phones that have 2.5mm ports . Simply plug it in for affordable anywhere, anytime communications. M114 Features : Over the Head Headset, Single Earpiece, Easy Hands-Free Conversation, Noise-Canceling Microphone (Reduces Background Noise), In-Line Volume Control, Stable Adjustable Headband, Standard 2.5mm Headset Plug Works w/ Most Phones” |
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Free Shipping Bluedio NEW bluetooth headset for Mobile phones $9.99 Free shipping Bluedio T9 Bluetooth Headset, Bluetooth Earphone for mobile phone MINI SLIM desgin Quality warranty |
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Jabra PRO 9460 Headset – Mono $260.99 1 Year Limited 1.09 oz 10 Hour 150 Hz 46 Hour 492 ft 6.80 kHz 9400 9460 9460-65-707-105 Stay in touch around the office Jabra PRO 9400 is the first series of wireless office headsets with user-friendly touch screen for easy call control. One headset for all your phones Today’s business cards often feature different numbers for desk, mobile and softphone. The result? You find yourself grabbing your mobile just as the caller gives up and tries the desk phone instead! Designed with busy office professionals in mind, Jabra PRO 9400 series can save you a lot of hassle. Thanks to Multiuse technology, all your phone calls come to the same headset. Just tap the talk button and start talking. Desk Phones PC Answer/End Behind-the-neck Boom DECT GN Netcom A/S Headset Jabra Monaural Mono Mute Noise Canceling Not Applicable Over-the-ear Over-the-head PRO PRO 9460 Headset Redial Reject Call Semi-open Volume Wireless www.gnnetcom.com |
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3Com NBX2102 NBX 2102PE Business Phones 3C10226PE (No Power Supply) $72.68 3Com NBX2102 NBX 2102PE Business Phones 3C10226PE (No Power Supply) |
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Plantronics Headset System for Corded Phones with Noise-Canceling Microphone $59.99 Whether at home or in the office, this headset system provides you with the comfort and convenience of hands-free communication. The noise-canceling microphone ensures crystal-clear reception. |
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AT&T Headset for Select AT&T DECT 60 Expandable Phones $79.99 Make hands-free calls with this headset that is compatible with select AT&T expandable DECT telephones and features convenient 1-button answering and 3 wearing styles for comfortable conversations. |
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Plantronics Voyager 520 Bluetooth Headset $99.99 Engage the Voyager 520 headset and experience Bluetooth freedom with business-class performance. Universally compatible with Bluetooth-enabled phones, the Plantronics Voyager 520 Bluetooth headset lets you enjoy high-quality performance without sacrificing affordability or features. In every key area the Voyager 520 delivers great performance –sound quality, comfort, reliability, and proven technology. The Voyager 520 Bluetooth headset’s enhanced earbud design provides a snug, secure fit that’s comfortable enough to wear all day and delivers pristine voice quality in your ear as if the person on the other line is standing right next to you. When you place a call, the headset’s noise-canceling microphone ensures that every word comes through, whether you’re in the office or on the highway. And its innovative windscreen function minimizes wind noise for even greater audio clarity. Features Intuitive single-button control QuickPair for fast Bluetooth setup Wind noise reduction To use the Voyager 520, all you need is one free finger. The headset’s integrated one-touch button lets you place and take calls and adjust the volume with no fumbling around in pockets or purses. If that wasn’t simple enough, the Voyager 520 also includes *voice-activated dialing and last number redial. Plus, with Plantronics multipoint technology, the Voyager 520 earpiece can answer calls on two Bluetooth devices–two mobile phones, a cell phone and a PDA, or a mobile phone and a laptop . The Voyager 520 features a lithium polymer rechargeable battery that provides up to eight hours of continuous talk time and 7.5 days (180 hours) of standby time from a full charge. At the end of your work day, simply place the headset in its included cradle and it will be fully charged and ready for you the next day. *Voice-activated dialing and last number redial are not supported by all service providers. UPC: 17229125834 Manufacturer’s Part Number: 105-1255 |
