Business Ultimate Resource 2nd
Thursday, July 31st, 2008business ultimate resource 2nd
The Bloody Service Desk
You know the scene…it is 9.15; the office staff are furtively munching toast and slurping tea (there is a no eating at the desk mandate in our office) and one of the staff is having a good old moan to his colleague…
“I just called the service desk for an [...]
